How do I return an item?
Post returns to Sports Bulk Suppliers, Unit 11, Birksland Ind Estate, Birksland Street, Bradford BD4 8TY.All goods supplied by Sports Bulk Suppliers are covered by the normal manufacturers warranty. If you wish to return items with a value of £100 or more, you may be charged a restocking fee.
We do NOT offer returns on personalised clothing with printing or embroidery EXCEPT Solent University orders. All Solent University orders can be returned to the above address, any charges incurred for this will be refunded via the online portal.
In all cases, the items returned must be in their original condition, which includes any packaging. For example, shirts are to be returned along with the original packaging. All goods will be inspected on return. The goods are your responsibility until they reach Sports Bulk. Please make sure that you package your return to prevent any damage to the goods.
We do not offer a free returns service, however if you return items to us for replacement, we despatch the replacement goods to you free of charge. We will refund the monetary value of the goods returned to Sports Bulk, at the price you purchased them. All refunds will be for merchandise only, we cannot refund shipping costs unless the item was sent to you in error.
If you wish to return items for exchange or refunds, you can send the items back using their original packaging with a courier of your choice. Please understand that we cannot accept COD's or packages marked "Bill Recipient" and please keep the original receipt or tracking number of your returned package in the event it is delayed or lost in transit.
We strongly suggest you use a recorded method of carriage to return the goods to us. We cannot be made to be responsible for items lost or delayed in transit on the way back to us.